Video tutorials

Learn TouTouBot, one short video at a time

Step-by-step videos in Khmer for every part of your shop. English and Chinese versions are on the way. Pick a chapter and press play.

For shop owners

01 · Chapter6 videos

Open your shop

Open your shop: from toutoubot.com, choose a plan, name it, and create it

Go from nothing to a live TouTouBot shop with its own web address and your owner sign-in, in about five minutes.

O01

First sign-in and the setup wizard: shop type, payments, profile and theme

Sign in to your new shop for the first time and finish four of the five setup steps: shop type, how customers pay you, your profile and your Online Store's theme.

O02

Connect your Telegram bot: create it with BotFather, link it by QR, add the Shop button

Give your shop its own Telegram bot, so customers can open your Online Store and chat with you inside Telegram. This finishes the setup wizard and your shop goes live.

O04

Your plan: see it, renew it, upgrade to PRO or ULTRA

See which plan your shop is on and what it includes, keep the free Pico plan running, and move up to PRO or ULTRA with a bank transfer, ABA PayWay or a coupon.

O03

Make the Online Store yours: logo, cover photo, featured category, languages, and your shop link

Give your Online Store your logo and a cover photo, choose the category customers see first, and share your shop's link.

O05

Signing in every day: the browser, the Telegram Mini App, staff IDs and Forgot password

Sign in to your admin panel every day, show your staff how they sign in with their own ID, and reset your password yourself if you forget it.

O06

02 · Chapter5 videos

Products

Add your first product: photo, name, price and stock

Put a product in your Online Store, with a photo, a price and a stock count, so customers can order it.

O07

Share a product link anywhere: Facebook, Instagram, TikTok, Messenger

Copy a product's short link once and post it anywhere. A tap opens your shop on that product, inside Telegram.

O38

Sizes, colours and a different price for one size

Sell one product in several colours and sizes, with stock for each, a photo for each colour, and a different price for one size.

O08

Many products at once: the bulk import sheet

Create a whole list of products in one go from a spreadsheet, fix any mistakes, then add photos and put them on sale.

O09

Clean photos and barcode labels: quick cutout, barcodes and the label designer

Clean up a product photo with quick cutout, give each product variant a barcode the register can scan, print barcode stickers one at a time or in bulk, and design your own label.

O10

03 · Chapter5 videos

Stock & purchasing

The Stock page: tiles, history, and a stock take

Read your stock at a glance, see the full history of any product, and correct a count after a stock take.

O11

Receiving stock, expiry dates and alerts

Add a delivery to your stock with its expiry date and lot code, see what's about to expire, write off what you can't sell, and get Telegram alerts.

O12

Suppliers and purchase orders

Add a supplier, order from them, receive in full or in part, and pay.

O13

Costs, prices and margins

Product costs, suggested prices, the margin report and the price list.

O14

Recipes and ingredients

Make a drink from ingredients so every sale uses up the right stock.

O15

04 · Chapter5 videos

Getting paid & orders

Get paid

Set up your bank QR, ABA PayWay, pay on delivery and split payment.

O16

The Orders page

Move an order through its statuses, confirm a QR payment, cancel and refund.

O17

Manual orders and chat selling

Take an order from a phone call or a Telegram chat.

O18

Delivery and drivers

Delivery fees, drivers, delivery runs and the cash handover.

O19

TouTouShip in depth

Pins, Smart Grouping, the driver's app, cash and returns, QR helpers and paying drivers.

O40

05 · Chapter4 videos

The counter (POS)

Set up the counter: register, receipt printer, receipt footer and the riel rate

Get the register ready: choose your receipt printer and paper, add a receipt footer, check your logo, and set the dollar–riel rate.

O20

Windows POS computer: full-screen shortcut and printing without the dialog

Make a desktop shortcut that opens TouTouBot full screen in its own Chrome, and set up the receipt printer so every receipt prints straight away, with no print window.

O41

Your first counter sale: ring it up, take cash in dollars or riel, give change

Sell to a walk-in customer at the counter: add items, take cash in dollars, riel or both, see the change, and charge.

O21

The cash drawer day: opening float, cash in and out, and a blind count at closing

Run one day of the cash drawer: set the float, open the drawer, record cash taken out, close with a blind count, and check the result.

O22

06 · Chapter2 videos

Restaurant mode

Restaurant mode 1: your floor plan

Turn on restaurant mode, choose what prints in the kitchen, and draw a room with its tables and seats.

O23

Restaurant mode 2: running tables

Open a table, send orders to the kitchen with notes, add a round, move the table, print the bill and charge.

O24

07 · Chapter2 videos

Your team

Staff accounts: add a staff member, choose what they can see, and their Telegram alerts

Add a staff member with their own login, choose which pages they can open, and know where their Telegram alerts go.

O25

Cashier and waiter accounts: logins that open straight into the register

Give your cashiers and waiters their own logins that open straight into the register, and nothing else.

O26

08 · Chapter3 videos

Chat & the AI assistant

Answer customers from the admin

Telegram Chat, where customer messages go, and after-hours replies.

O27

Turn on your AI shop assistant

Pick a persona, tell it about your shop, set its limits, and hand over to a person.

O28

Get a Google Gemini API key for your AI shop assistant

Make your own Gemini API key in Google AI Studio and connect it to your TouTouBot AI assistant.

O39

09 · Chapter6 videos

Grow your sales

Promo codes and sales

Create a promo code and an automatic sale.

O29

Bundles and free gifts

The four bundle types and buy-X-get-Y gifts.

O30

Membership

Member cards, levels, points and rewards, at the counter and online.

O31

Your channel and groups

Broadcast channel, staff group and community group.

O32

Go Live

Sell during a live video session.

O33

AI try-on and AI Studio

Let customers try clothes on, and make product photos with AI.

O34

10 · Chapter3 videos

Money & reports

Dashboard and the Summary report

Read how your shop is doing, for any dates, and export it.

O35

Accounting

Record expenses and other income, pay your staff, and read your monthly profit.

O36

The Analytics report

Buy a report on any finished period and read what it recommends.

O37

For your customers

Short videos you can forward to your customers: opening your shop, ordering, paying and tracking.

11 · Chapter10 videos

For customers: buying & extras

Open a shop: from its Telegram bot, a shared link, or PhsarThom

Open a shop from its Telegram bot, from a link someone shared, or from the PhsarThom marketplace.

C01

Browse and choose: search, categories, colours and sizes

Find a product by search or by category, open it, and choose its colour and size.

C02

Your cart: quantities, bundles, free gifts and promo codes

Change what's in your cart, claim a free gift, add a bundle, and use a promo code.

C03

Check out and pay: delivery details, review, pay by bank QR, send your screenshot

Turn your cart into an order: give your phone and address, check the total, pay by scanning the shop's QR, and send the shop your payment screenshot.

C04

Track your order: updates in Telegram, the delivery map and your receipt

Follow an order from Telegram updates to the delivery map, and see your receipt.

C05

Try clothes on with AI: your photo, try on, credits and TouTou Pro

See a shop's clothes on you before you buy, and get your size right.

C06

Membership: your card, points and rewards

Find your member card, see your points and level, and spend points on a reward at checkout.

C07

Wishlist, Notify Me and reviews

Save products for later, get a message when something's back in stock, and review what you bought.

C08

Chat with the shop: the assistant, and reaching a person

Ask the shop a question in Telegram, from a product, any page or an order, and reach a person when you need one.

C09

Buy during a live sale

Watch a shop's live, and add what you see to your bag without leaving it.

C10